Privacy policy

πŸ” Guest Information & Privacy

At Dreamcatcher Santa Teresa, we collect only the information necessary to:
Confirm and manage your reservation
Verify identity and register guests in compliance with local regulations
Process payments, guarantees, or deposits when applicable
Facilitate digital access and ensure property security
Contact you before, during, or after your stay regarding your reservation

Your information is used exclusively for operational, administrative, and legal purposes directly related to your experience at the hotel.

❌ What We Do NOT Do With Your Information
We do not sell or rent personal data
We do not share your information with third parties for commercial purposes
We do not send promotional communications without prior consent
We do not store complete payment details outside of certified secure platforms

We work with trusted technology providers that comply with international data protection and security standards.

πŸ›‘ Data Protection

We implement reasonable technical and administrative safeguards to protect your information against unauthorized access, misuse, or disclosure.

If you have any questions regarding how your information is handled, please feel free to contact us directly.